An advocate for New Hampshire policyholders

In New Hampshire the worst property damage is usually the damage you cannot see. A roof can shed a whole winter of snow while water quietly tracks under the shingles and into the wall cavities below, and the claim that follows is decided by how well that hidden path is proven. UPA represents New Hampshire property owners through that process — never the carrier.

Storms and losses we see across New Hampshire

New Hampshire sits directly in the track of the nor’easters and hard freezes that define northern New England. Severe ice storms have coated the region’s trees and power lines and left thousands without heat for days at a stretch, and deep-cold snaps routinely burst pipes in homes and camps that were never built to run cold. In the White Mountains and the North Country, repeated heavy snowfall builds loads that older roofs were never engineered to carry, and lakeside and seasonal properties around Winnipesaukee and the Lakes Region are especially exposed when no one is present to catch a leak early.
UPA is licensed to serve policyholders in New Hampshire. We are a 501(c)(3) non-profit public adjusting firm, and we never take a penny out of a property or business owner's pocket — our fee is covered by the overhead and profit built into the insurance settlement itself.

Why New Hampshire claims get underpaid

New Hampshire losses tend to fail on cause and timing. Ice-dam claims are frequently recast as a maintenance problem — the carrier arguing the homeowner should have cleared the roof — rather than a covered sudden event. Frozen-pipe claims turn on whether heat was maintained and whether the failure was sudden or gradual, and adjusters use that question to trim or deny otherwise valid claims. Snow-load and roof-collapse claims are commonly written down to a partial repair when the structure needs more.
Many New Hampshire policies condition frozen-pipe coverage on maintaining heat or shutting off and draining the system when a property is unoccupied, and some limit or exclude damage tied to ice dams unless it results from a sudden event. Whether a policy pays actual cash value or replacement cost matters a great deal on aging roofs, and knowing which of these provisions applies before filing changes how a winter loss should be documented.

Built for New Hampshire conditions

Much of New Hampshire’s housing stock is older — colonial and Cape-style homes, steep-pitched roofs, and unheated or intermittently heated seasonal camps — and that mix produces loss patterns first-pass adjusters routinely under-scope, particularly moisture trapped in wall and ceiling cavities, insulation saturation, and the slow structural movement that follows repeated freeze-thaw cycles.

Public adjusting in New Hampshire

New Hampshire winters drive the claim picture — heavy snow loads, ice dams that force water under roofing, and deep freezes that burst pipes inside walls, much of it hidden damage that is easy to underestimate. Public adjusters in New Hampshire are licensed and regulated by the New Hampshire Insurance Department and work for the policyholder in documenting the full loss. You can verify a license or file a complaint directly with the state regulator.

The nonprofit difference

UPA is a 501(c)(3) non-profit public adjusting firm. A for-profit adjuster's revenue depends on its cut of your claim; our nonprofit model does not. We never take a penny out of a property owner's pocket — our fee is covered by the overhead and profit built into the settlement — so our only interest is documenting your loss fully and pursuing the settlement your policy owes.

Free New Hampshire claim checklist

Download our New Hampshire Insurance Claim Checklist and the universal guide to the tactics insurers use to hold settlements down — both emailed to you free.

Claims we see in New Hampshire

New Hampshire winters are hard on property: heavy snow loads, ice dams that force water under roofing, and deep freezes that burst pipes inside walls. These losses are easy to underestimate because so much of the damage is hidden.
Winter storms
Ice dams
Frozen and burst pipes
Wind damage

Public adjusters in nearby states

New Hampshire FAQ

Is UPA able to represent me on a New Hampshire claim?

UPA is licensed to serve policyholders in New Hampshire.

What does it cost to hire UPA in New Hampshire?

Nothing out of pocket. As a 501(c)(3) non-profit public adjusting firm, we never take a penny out of a property or business owner’s pocket — our fee is covered by the overhead and profit built into the settlement.

My carrier says my ice-dam damage is a maintenance issue. Is that the end of it?

Not necessarily. Whether an ice-dam loss is treated as a covered sudden event or excluded maintenance depends on the specific policy language and on how the water intrusion is documented — which is exactly the documentation an independent adjuster builds before the carrier’s position hardens.

How do you prove a frozen-pipe loss was sudden?

We document the failed component, the moisture path, and the affected assemblies, and we scope the tear-out, drying, and rebuild the loss actually requires so the claim reflects the full damage rather than a surface estimate.