Terms of Service for UPAClaim.org
Last Updated: July 22, 2025
Welcome to UPAClaim.org ("Website"), operated by UPA ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Website.
1. Acceptance of Terms
By accessing or using the Website, you confirm that you are at least 18 years old or have the legal capacity to enter into these Terms. These Terms govern your use of the Website and any services provided through it, including SMS communications.
2. SMS Communications
By texting UPA at (855) 944-3473, you agree to receive customer care messages from UPA. These messages may include updates, support responses, and other information related to your inquiries or claims submitted through the Website.
SMS Terms
- Content: Messages will contain customer care-related information, such as claim status updates, responses to inquiries, or support instructions.
- Opt-Out: To stop receiving SMS messages, reply STOPto any message. You will receive a confirmation of your opt-out request.
- Help: For support, reply HELP to any message, or contact us via the Website at https://www.upaclaim.org/contact.
- Message and Data Rates: Message and data rates may apply, depending on your mobile carrier plan.
- Message Frequency: Message frequency may vary based on your interactions with us.
- Privacy Policy and Terms: For more information, please review our Privacy Policy at https://www.upaclaim.org/privacy-policy and these Terms of Service at https://www.upaclaim.org/terms.
How to Contact Us via SMS: Customers can find our phone number, (855) 944-3473, on our Website at https://www.upaclaim.org/contact. By texting this number, you initiate communication with us, and we will respond with customer care messages as described above.
3. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not use the Website to engage in any activity that is unlawful, harmful, or interferes with the Website's operation, including but not limited to transmitting viruses, malware, or engaging in unauthorized access.
4. Intellectual Property
All content on the Website, including text, images, logos, and other materials, is owned by or licensed to UPA. You may not reproduce, distribute, or modify any content without our written consent.
5. Privacy Policy
Your use of the Website and SMS services is also governed by our Privacy Policy, available at https://www.upaclaim.org/privacy-policy. The Privacy Policy explains how we collect, use, and protect your personal information.
6. User Accounts
To access certain features of the Website, you may need to create an account. You agree to provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
7. Third-Party Services
We may use third-party services (e.g., analytics or payment processors) to enhance Website functionality. Your use of these services is subject to their respective terms and conditions.
8. Limitation of Liability
UPA is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or SMS services, except to the extent required by applicable law.
9. Indemnification
You agree to indemnify and hold UPA harmless from any claims arising from your use of the Website or SMS services, including any violation of these Terms.
10. Modifications to These Terms
We may update these Terms from time to time. The updated Terms will be effective upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of Pennsylvania, without giving effect to its conflict of laws provisions.
12. Termination
We may terminate your access to the Website or SMS services at any time for violation of these Terms or for any other reason, with or without notice.
13. Contact Us
For questions or concerns about these Terms, please contact us at claims@upaclaim.org or visit https://www.upaclaim.org/contact.