How Unified Public Advocacy is Fighting Back Against Citizens Insurance and Saving a Woman’s Life

A Barn, A Storm, and a Betrayal

In rural Florida, where rolling fields meet the golden glow of the setting sun, Margaret Callahan, a 68-year-old widow, has spent her life caring for sick and injured horses.

Her barn was never a business—it was a sanctuary, a place where suffering animals found healing, hope, and love. She never took a dime for her efforts. She simply did what was right.

But when a tornado tore through her land, ripping apart half of her barn, she turned to Citizens Insurance, expecting the coverage she had paid for.

Instead, she was met with a cold, heartless denial.

The Reason?

Citizens Insurance claimed that because one horse was still in the undamaged section of the barn, her property was being used “commercially”—a blatant excuse to avoid paying the claim.

Despite Margaret’s years of paying premiums, she was left with nothing.

Her story could have ended in tragedy. But then Unified Public Advocacy stepped in.

Unified Public Advocacy: A Beacon of Hope for Policyholders

When Timothy Clauss, President of Unified Public Advocacy, heard Margaret’s story, he refused to let her fight alone.

Unified Public Advocacy (UPA), the nation’s only 501(c)(3) non-profit public adjusting firm, has made it their mission to protect policyholders from unfair insurance denials.

Timothy personally took up Margaret’s case, bringing in public adjusters, legal experts, and advocacy teams to fight back against Citizens Insurance.

How UPA is Fighting for Margaret

  1. Challenging Citizens Insurance’s bogus denial—demanding a full review of their decision.

  2. Providing expert public adjusting services to ensure Margaret’s tornado damage is fully assessed.

  3. Holding the insurance company accountable for its wrongful handling of her claim.

  4. Helping Margaret rebuild her barn and her life through advocacy, legal support, and donations.

Margaret was on the verge of losing everything—but thanks to Unified Public Advocacy, she now has a fighting chance.

Margaret’s Message to Timothy Clauss and UPA

“I don’t know what I would have done without Tim and Unified Public Advocacy. Citizens Insurance left me with nothing, but UPA gave me hope. Tim took on my case like it was personal, and now, for the first time since the storm, I believe I’m going to be okay.”

Margaret’s story is not unique—thousands of policyholders face denied insurance claims every year.

If Your Insurance Claim Was Denied, Unified Public Advocacy Can Help

At Unified Public Advocacy, we specialize in fighting denied claims, underpaid claims, and bad faith insurance practices. Our team of licensed public adjusters ensures that policyholders receive every dollar they deserve after a disaster.

We Fight For:

  1. Homeowners’ insurance claims

  2. Tornado and hurricane damage claims

  3. Denied and delayed insurance claims

  4. Bad faith insurance practices

  5. Commercial and residential property claims

Citizens Insurance Thought They Could Walk Away. They Were Wrong.

Unified Public Advocacy will not stop fighting for Margaret and homeowners like her.

If your insurance company has denied or underpaid your claim, you are not alone.

Contact Us

If you want assistance in any property insurance related issue, you can contact us 24/7 via our toll free number 1-855-944-3473 or by filling in the contact form on our website or by sending us an email at claims@upaclaim.org.