An advocate for Missouri policyholders

Missouri’s tornado and hail seasons produce roof, siding, and structural claims where the scope dispute — what gets repaired versus replaced — decides the settlement. The state has seen how destructive a single tornado can be. UPA represents Missouri property owners through those claims — never the insurance company.

Storms and losses we see across Missouri

Missouri sits squarely in tornado country. The Joplin tornado in 2011 was one of the deadliest and most destructive single tornadoes in modern U.S. history, cutting a wide path of total destruction through the city and setting the benchmark for catastrophic wind loss in the state. Beyond Joplin, spring and summer bring recurring tornado and severe-storm outbreaks and hail large enough to destroy roofing across the state, while winter delivers ice and freeze losses.
UPA is licensed to serve policyholders in Missouri. We are a 501(c)(3) non-profit public adjusting firm, and we never take a penny out of a property or business owner's pocket — our fee is covered by the overhead and profit built into the insurance settlement itself.

Why Missouri claims get underpaid

Missouri losses fail on the repair-versus-replace line. Tornado and wind claims range from total losses to partial roof and siding damage, and carriers frequently write partial claims as spot repairs when the slope or system needs replacement. Hail claims run into matching disputes and cosmetic-damage arguments, and depreciation is used to reduce settlements on aging roofs, with damage missed on the first pass after a wide-area event.
Many Missouri policies carry separate wind/hail percentage deductibles, and some include cosmetic-damage exclusions that carriers lean on to minimize hail dents on metal and soft metals. Roof-surfacing provisions that shift older roofs to actual cash value are common, and whether the policy pays actual cash value or replacement cost changes the settlement — so identifying the governing provisions before filing matters.

Built for Missouri conditions

Missouri’s building stock — brick and frame homes across the metros and rural properties with outbuildings — produces loss patterns first-pass adjusters under-scope, especially hidden hail bruising that fails later, wind damage across secondary structures, and the full inventory a tornado total loss demands rather than a partial estimate.

Claims we see in Missouri

Missouri’s tornado and hail seasons produce roof, siding, and structural claims where scope disputes — what gets repaired versus replaced — decide the settlement.
Tornadoes
Hail
Winter storms

Missouri FAQ

Is UPA licensed in Missouri?

UPA is licensed to serve policyholders in Missouri.

How is UPA paid in Missouri?

You pay nothing up front. We are a 501(c)(3) non-profit public adjusting firm, and our fee is covered by the overhead and profit built into the settlement.

My insurer wants to repair one roof slope — do I have to accept that?

Whether a roof warrants repair or replacement turns on the extent of the damage and the policy language, and we scope the full condition so a partial fix is not substituted for what the loss requires.

My hail damage looks cosmetic — is it worth pursuing?

Hail often bruises roofing in ways that fail later, so we document the impact patterns and affected surfaces so the claim reflects the roof’s real condition, not just what shows from the ground.