An advocate for Louisiana policyholders
Louisiana policyholders know hurricane claims better than almost anyone — and know how often the first settlement offer falls short of what it takes to actually rebuild. In a state this exposed, the gap between an early estimate and the real cost of restoration is the whole battle. UPA represents Louisiana property owners across it — never the insurance company.
Storms and losses we see across Louisiana
Louisiana’s modern history is defined by catastrophic storms. Hurricane Katrina in 2005 caused historic wind, surge, and levee-related flooding across the New Orleans region and remains the reference disaster for the state. Hurricane Laura in 2020 devastated the Lake Charles area with extreme wind, and Hurricane Ida in 2021 came ashore with fierce wind and surge across the southeast, driving another long wave of contested claims. Between the major landfalls, tropical storms and heavy rainfall flood low-lying communities across the state.
UPA is licensed to serve policyholders in Louisiana. We are a 501(c)(3) non-profit public adjusting firm, and we never take a penny out of a property or business owner's pocket — our fee is covered by the overhead and profit built into the insurance settlement itself.
Why Louisiana claims get underpaid
Louisiana losses fail on the wind-versus-water line more than anywhere. After every major storm the recurring fight is whether damage came from covered wind or from excluded surge and rising water, and carriers use surge marks and elevation to move losses into the flood exclusion. Roof and structural claims are written down to partial repairs, and after a wide-area landfall the volume of claims means damage is missed and settlements are offered before the full loss is scoped.
Many Louisiana policies carry named-storm or hurricane percentage deductibles that significantly change a storm settlement, and surge and flooding typically sit under a separate flood policy rather than the homeowners form. Whether the policy pays actual cash value or replacement cost is decisive on aging construction, and knowing which provisions apply before filing shapes how a hurricane loss should be documented.
Built for Louisiana conditions
Louisiana’s building stock — raised and slab frame homes, historic shotgun and Creole construction, and coastal properties near grade — produces loss patterns first-pass adjusters under-scope, especially wind-driven water in wall and attic cavities, moisture below the surge line, and the layered wind-and-water damage a fast catastrophe inspection tends to flatten into one number.
Public adjusting in Louisiana
Few states know hurricane claims like Louisiana — wind-versus-surge disputes, layered flood exposure, and first offers that often fall short of the true cost to rebuild. Public adjusters in Louisiana are licensed and regulated by the Louisiana Department of Insurance and work for the policyholder, not the carrier, throughout the claim. You can verify a license or file a complaint directly with the state regulator.
The nonprofit difference
UPA is a 501(c)(3) non-profit public adjusting firm. A for-profit adjuster's revenue depends on its cut of your claim; our nonprofit model does not. We never take a penny out of a property owner's pocket — our fee is covered by the overhead and profit built into the settlement — so our only interest is documenting your loss fully and pursuing the settlement your policy owes.
Free Louisiana claim checklist
Download our Louisiana Insurance Claim Checklist and the universal guide to the tactics insurers use to hold settlements down — both emailed to you free.
Claims we see in Louisiana
Louisiana policyholders know hurricane claims better than almost anyone — and know how often the first settlement offer falls short of what it takes to actually rebuild.
Hurricanes
Flooding
Tropical storms
