Common questions from property and business owners after storm damage. For the general claims timeline, see the first-24-hours guide.

Storm Damage Claim FAQs

Does it cost anything to have Unified Public Advocacy review my storm claim?

Nothing out of pocket. Unified Public Advocacy is a 501(c)(3) non-profit public adjusting firm, and the fee is covered by the overhead and profit built into the insurance settlement itself — we never take a penny directly from a property or business owner. You can reach us at 1-855-944-3473.

What should I document after storm damage, before any repairs begin?

Photograph and video the damage before any cleanup: the exterior of the structure, the path water, wind, or debris traveled, each affected room, and any structural damage. Keep damaged materials where it is safe to do so, and keep receipts for any emergency mitigation work. Thorough documentation is the evidence a claim rests on.

My insurance company already sent an adjuster — can I still get a second opinion?

Yes. An insurer’s own adjuster represents the insurance company’s interests, not yours. A public adjuster works exclusively for the property or business owner and can independently document the loss, review the policy, and re-present the claim if the insurer’s inspection missed damage or understated its extent.

How long do I have to file a storm damage claim?

Filing deadlines are set by your specific policy and vary by state and insurer, so there is no single answer that applies to every claim. Report the loss to your insurance company as soon as it is safe to do so, and confirm your policy’s own filing and proof-of-loss deadlines directly with your insurer or agent.

What if my claim was already denied or underpaid?

A denial or a settlement that looks low is not necessarily final. Unified Public Advocacy can independently review the policy, the insurer’s basis for the decision, and the documented damage, and re-present the claim with the evidence to support it.